Your customer asks a question, and you want to give an answer right away.
In the past, you could not. There were just so many factors to consider. You had to know if the goods referred to are readily available in your warehouse, and that they are not already marked for shipment somewhere else.
How many steps and transfers will it take for the product to be transported from your shelves to the customer’s doorstep? What conditions attend the delivery – will weather, road or traffic issues affect your time?
Cloud technology spares you that long pause. With a cloud-driven solution, you need only one glance at a dashboard, containing all the foreseeable supply-chain issues, to be able to give your customer a swift, confident answer.