It’s still the marketplace we know – it just now comes in slightly different, and numerous forms.
NetSuite believes that e-commerce is no longer a stand-alone channel. Because information technology has changed the way people live and work, e-commerce has become a core business component.
Through its e-commerce solution, NetSuite enables businesses to move from siloed online, in-store and phone shopping channels to an integrated commerce solution that seamlessly connects ecommerce and in-store POS to order management, inventory, merchandising, marketing, financials and customer service.
Likewise, businesses can seamlessly connect every step of a multi-channel, multi-location business — from ecommerce, POS and order management to merchandising, marketing, inventory, financials and customer service.
B2B, B2. The needs of both B2C and B2B can be supported from a single platform. NetSuite provides flexibility so that B2C sites can deliver an engaging and personalized buying experience. Meanwhile, B2B sites can expect the same experience but with added functionality for their needs.
Point of Sale. Satisfy omnichannel customer demand and exceed buyer expectations through a unified online and in-store experience. Moreover, you can empower your in-store associates through tools and information they can use to assist and engage your customers.
Order Management. You can manage orders from multiple channels – in-store, web, call center, mobile, kiosk – all in one place. You can thus process these orders faster, satisfying your customers and having lower operational costs.
Product Content Management. With NetSuite’s e-commerce solution, you can manage and consolidate all structured and unstructured product information and attributes across all channels in one location.
CRM. Consolidate customer data from all previously-siloed sources, so you can capture all their preferences, interactions and transactions. The result is a rich profile to help you serve and market better.