Chances are,you as decision maker for your organization, you have already made up your mind that is is high time to obtain a Business Management system or Accounting Software Package.
What is the best Business Accounting System in Singapore, you might have asked. You probably spent considerable time comparing your software options, looking into which of them have more or better functionality.Chances are, too, these products are all okay – some good, some less good but still acceptable. After all, the real test for a product comes from the market itself. If it’s still around, there are those who continue to buy it because it serves their purpose. This is Singapore, and competition for in the Accounting Software Package scene, is tough.
But wait,don’t put your feet up and lean back on your swivel chair just yet. Equally important is finding a consulting partner who will deliver the goods and hold your hand as you try to make the ERP software work for you — for the specific needs and quirks of your company. After all, the partner is the one who would make the Business Accounting System of your choice work for you… or not. They put a face to the software you just obtained.
In Singapore and elsewhere, if the consultants/ partners are good, both in implementing the software and providing after sales service — in other words, real partnership , then you will be convinced that you made the right choice of Accounting Software Package.
If they’re bad, they would be putting the software in a bad light. So how can you tell which ERP consulting partner is the best for you?
Look at the local presence. They have to be where you are, specifically, Singapore. Your partners should be able to support your requirements and part of that support is physically being able to go to your premises. Of what use would a partner be if they are too far away to get to you to perform after-sales and other services when you need them? Remember that, what happens after the sale is done, is as important as what transpires during implementation.
Is warranty in the deal? We all know the benefits of warranty. Even our grandmothers do. Find out – no – make sure that your partner offers warranty and for the important aspects of the engagement. It is also important to know whether the warranty is free, for at least a month, or billable. Asking for a warranty clause does not mean doubting your partner or underestimating their capability. It is, instead, a recognition that some things may unexpectedly go wrong no matter how you try to anticipate and prepare for them. Yes, even in Singapore.
Recognition and awards. Yes, they matter, and not for the contents of the display cabinet. Recognition is important because it gives you an idea of how the potential partner is regarded among its peers within the same industry. Of course there are other things to look at, aside from the awards, but if you want some due diligence before deciding whom to pick, this would be a good one.
Accounting and Technology expertise and skill of consultants. You will choose a partner, which in itself is an organization, and organizations are composed of people. Now what kind of people are in that organization? What are their individual backgrounds/ skills/ expertise and how can you be sure you tap the best among the pool?
Customer references. Ultimately, the best people to provide feedback on how good a partner is would be the satisfied customers it has worked with in the past.Understand, though, that the customer testimonials they put on their web sites would naturally be glowing and favorable to them. So if you can, just try to ask around and see whether the glowing words, if any, match the reputation in the perspective of their customers.
Remember that choosing a Business Management System in Singapore is not a one-off decision. It ‘s a series of deliberate actions that will produce results according to how well you did your homework. It’ s like settling down, actually. Your choice of partner will determine how far can you go, how high can you soar,
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