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Netsuite ERP , CRM & E-Commerce

NetSuite is the world’s #1 cloud business management suite software, providing your company with a single, web-based solution to integrate its core business processes—accounting/enterprise resource planning (ERP), customer relationship management (CRM), professional services automation and ecommerce.

NetSuite’s financial management provides you with everything you need to automate your accounting processes. NetSuite accelerates the financial close and improves revenue recognition processes. Automated billing and collections management reduces days sales outstanding (DSO).

Powerful procurement and employee management streamlines vendor management approval processes, and management of time, expenses and payroll. And NetSuite’s complete multi-currency management enables you to book orders across currencies with confidence.

  • Powerful Financial Management
  • End-to-End Order-to-Cash Management
  • Sophisticated Procurement, Inventory and Fulfillment Management
  • Easy-to-Use Employee Management and Self-Service
  • Flexible Bid-to-Bill and Recurring Billing Management
  • Order-to-Cash Management
  • Professional Services Management
  • Powerful Financial Reporting, Budgeting and Planning
  • Full Multi-Currency Support and Internationalization
  • Complete Fixed Asset Management
  • Flexible Revenue Recognition Management
  • Complete Procure-to-Pay Management
  • Sophisticated Inventory and Fulfillment Management from Build to Ship
Accounting/ERP Features

Order Fulfillment

  • Available to Promise
  • Pricing
  • Volume Pricing and Discounts
  • Quotes, Estimates, and Sales Orders
  • Sales Tax
  • Credit Card Authorization
  • Purchase Cards Level 2 Support
  • Fulfillment and Invoicing
  • Returns Management
  • Shipping, Receiving
  • Drop Shipping/Special Order
  • Pick, Pack, Ship

Financial Management

  • General Ledger, Chart of Accounts
  • Accounts Payable and Receivable
  • Billing Schedules
  • Revenue Recognition
  • Period Management
  • Always-On Audit Trail
  • Budgeting
  • Expense Allocation
  • Multi-currency Capability
  • Banking, Online Banking, Bill Payment Consolidation
Customer Relationship Management System

Sales, Marketing and Service Automation
NetSuite automates your entire marketing process across channels, allowing you to better align campaigns and programs with your sales effort.

Sales force automation drives your business performance with a totally seamless sales process from opportunity, upsell and quote management to sales forecasting, order management, fulfillment and even sales commissions. Call center management assigns, tracks and escalates cases for faster, more efficient customer service. NetSuite’s 360-degree customer view gives marketing, sales and service a complete perspective on the customer.

  • Enables creation, execution and tracking of campaigns in real time to maximize the value of leads
    and opportunities
  • Delivers e-mail marketing—from creation to execution to measurement—in one system
  • Enables sales and partners to manage opportunities across status, potential revenue, key contacts, notes, related documents and more
  • Provides real-time quote management by incorporating pricing, sales tax and discounting rules automatically into the sales quote
  • Supports sophisticated sales commission plans based on quotas, sales, quantity, profitability and other criteria
  • Case management automates processes associated with customer support case assignment, management and escalation
  • Mobile support, such as NetSuite for iPhone, provides salespeople with on-the-go access to calendars, contacts, opportunities and KPIs
Netsuite CRM Features

Sales Force Automation

  • Territory Tracking and Assignment
  • Lead Routing
  • Opportunity Management
  • Competitor Tracking
  • Quote Generation
  • Order Management
  • Team Selling
  • Commissions Management
  • Forecast and Quota Management
  • Offline Sales Client


Customer Support and Service

  • Case Assignment
  • Case Capture from Web Site
  • Auto-Escalation and Notification
  • E-mail Capture and Intelligent Routing
  • Case Tracking by Products and Services
  • NetAnswers Knowledge Base
  • Online Customer Center (Self-Service)
  • Billable Time Tracking by Case


Partner Relationship Management

  • Joint Lead Management
  • Joint Sales Forecasting
  • Marketing Campaigns
  • Order Placement and Tracking
  • Volume and Negotiated Pricing
  • Promotional Discounts
  • Referral Revenue Share Tracking
  • Sales and Marketing Library Publishing



NetSuite makes it possible to deliver an “” experience and to better manage and grow the entire business with a fully PCI-compliant and integrated ecommerce system.

NetSuite’s Ecommerce functionality lets you leverage the Web to grow your business faster and more cost effectively. It transforms your static Web site into a dynamic, database-driven ecommerce portal, which ties together online customer acquisition efforts with back-office order fulfillment. Your company can deliver an intuitive and satisfying experience to both customers and partners.

  • Website hosting enables deployment of database-driven sites that are always in sync with the rest of the business
  • Accepts real-time payments from different credit cards and international currencies, and supports Google Checkout or PayPal checkout options
  • Supports creation of coupons or discounts on specific items, enables exempting other items from discounts, and automatically delivers upsell recommendations
  • Streamlines order management by transferring orders automatically to accounts receivables and warehouse departments
  • Ecommerce analytics provides search engine analysis, website analytics and reporting, online marketing analytics and more
E-Commerce Features

Database-driven Web Store

  • Credit Card Processing, PayPal
  • Secure Shopping Cart
  • Integrated Inventory
  • Integrated Order Management
  • Gift Certificates
  • Integrated Order Management
  • Item Coupons, Discounts
  • Price Levels
  • Automated Upsell/Cross-sell FedEx & UPS Shipping

Search Engine Optimization

  • Meta Tags
  • Alt image tags
  • Page titles
  • Breadcrumbs
  • 301 permanent redirects
  • Friendly URLs
  • Site Search

Web Analytics

  • Referrer Report
  • Search Engine Keyword Report
  • Site Search Analysis
  • Customer Activity Reports
  • Visitor Detail Reports
  • New and Unique Visitor Reports
  • Web Report Snapshots and KPIs

Oracle Transportation Management System

Designed to support both shippers and logistics service providers (LSPs), Oracle Transportation Management solutions manage all transportation activity throughout your global supply chain. Combining ease of use with industry-leading capabilities, they enable you to reduce freight costs, optimize service levels, and automate processes so that you can run your logistics operations more efficiently.

Oracle Transportation Management System

Designed to support both shippers and logistics service providers (LSPs), Oracle Transportation Management solutions manage all transportation activity throughout your global supply chain. Combining ease of use with industry-leading capabilities, they enable you to reduce freight costs, optimize service levels, and automate processes so that you can run your logistics operations more efficiently.

  • Maximize Logistics Performnace
  • Manage Transportation and Global Trade Operations while streaming everyday warehousing needs
  • Designed to support both shippers and logistics service providers.
Transportation Management System Features
  • Create a more efficient and higher velocity logistics network
  • Plan and execute domestic and international shipments—in one system
  • Lower rates and manage equipment more efficiently
  • Optimize the cubic capacity of containers, consolidate orders, and streamline location flow and calendars
  • Track items, orders, and shipments
  • Make changes that improve service and costs
  • Receive proactive alerts when milestones are approaching or missed
  • Monitor business metrics against targets, benchmarks, and forecasts
  • Manage all aspects of your fleet: drivers, tractors, and trailers
  • Simultaneously consider fleet resource capabilities, while optimizing contracted carrier rates
  • Measure and control financial performance with costing, payables, billables, cost accruals, and dispute management
  • Automate manual procedures associated with freight bill payment and audit
  • Cover all aspects of transportation rates, including surcharges and discounts
  • Track accessorials, match pay, auto-pay, track claims, and report on costs
  • Supports both freight payment (shipper) and billing (3PL/LSP) processes
  • Manage negotiations with carriers and logistics service providers on rates, accessorials, and equipment requirements
  • Assess the financial impact of proposed rate changes before they are committed
  • Reduce transportation costs by optimizing bid execution and negotiating service provider rates
  • Proactively manage the lifecycle of orders and shipments through automated milestone monitoring
  • Access both on-hand and in-transit inventory levels across the extended supply chain
  • Track and trace each stage in the lifecycle of your global shipments

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